CONTEXT PLATFORM

Your AI is smart enough.
It just doesn't know your business.

Orka captures how your business operates
and delivers that context to every AI process.

SOPs
Tickets
Conversations
Logs
Workflows
orka
Support Agent
Ops Agent
Procurement Agent
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THE PROBLEM

Business context is AI's biggest bottleneck.

Every company runs on proprietary workflows, exceptions, and decision patterns.
Most of it is undocumented, scattered, and constantly changing.

FRAGMENTED

Business context is scattered across tools, teams, and people’s heads. There is no single source of truth for how the company operates.

REBUILT EVERY TIME

Every new AI process requires the same manual effort: interviewing teams, encoding rules, hardcoding context.

UNGOVERNED

No way to control, update, or trace what context AI is using. When business rules change, AI doesn’t know.

Unreliable AI outputsAbandoned pilot programsWasted AI investment
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THE SOLUTION

The business context layer for AI.

Captured once. Used by every AI process. Owned by your team.

UNIFIED CONTEXT

Capture how your business operates.

Connects to your existing data and turns fragmented knowledge — from tickets, conversations, SOPs, and workflows — into one structured, living system of record.

Multi-source ingestionAutomated extractionContinuous sync
Sources
Support tickets3,847 processed
Slack threads1,206 processed
Process docs312 processed
3 extracted
Escalation criteriaVerified
from tickets + slack
Refund eligibilityIn review
from process docs
Priority classificationDraft
from tickets
Context API
200 OK
AG
Support Agentjust now

Classify support ticket #4891 and decide next action

orka210ms

3 context items matched

RuleEscalation criteria
TermEnterprise SLA
ProcessTier-1 triage flow
REUSABLE CONTEXT

Reuse it across every AI process.

Every new agent, workflow, or application reuses the same business context automatically. New use cases compound instead of starting from zero.

Shared across agentsNo duplicationCompounds over time
GOVERNED CONTEXT

Own your business context.

Control what powers every AI process. Update in one place, track every change, trace every decision back to its source.

Role-based permissionsChange historySource tracing
Rules
Processes
Metrics
Terms
Escalation criteria
SC
MT
JL

A ticket is escalated when the customer is on an Enterprise plan AND the issue involves data loss or security, OR when the ticket has been unresolved for more than 48 hours.

v5Sarah Chen · 2d ago
v4Mike Torres · 1w ago
v3Sarah Chen · 3w ago
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USE CASES

Built for every team.

Support

Resolve tickets using your escalation rules and SLA definitions.

RuleEscalation logic
PolicySLA definitions
ProcessTriage workflow

Operations

Automate procurement and vendor evaluation using your approval rules.

RuleCompliance rules
ProcessApproval flows
RuleVendor criteria

Sales

Generate proposals and answer RFPs using your product and pricing data.

PolicyPricing models
RuleDiscount eligibility
ProcessWin/loss analysis
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DEVELOPERS

Integrate with your existing stack.

1import { Orka } from "orka";
2
3const orka = new Orka({ apiKey: process.env.ORKA_API_KEY });
4
5const response = await orka.query({
6 agentId: "support-agent",
7 message: "Classify ticket #4891 and decide next action",
8});
9
10// Response with context applied
11console.log(response.answer);
12console.log(response.context);
13console.log(response.sources);
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INFRASTRUCTURE

Deploy your way.

Cloud
Managed SaaS. Start in minutes.
Self-hosted
Deploy on your own infrastructure.
Bring your own models
Use OpenAI, Mistral, or local LLMs.
No vendor lock-in
Your context stays independent.
SOC 2 in progressGDPR readyEncrypted at rest & in transit

Make AI work at your company.

Start building with the business context layer your AI is missing.

orka

The business context layer for AI.

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